Win a House Raffles Privacy Policy

We respect Your privacy and are committed to protecting your ("You/Your") personal information. Personal information collected by WinaHouseRaffles.com ("Win a House Raffles", or "WHR") is treated as confidential and is protected by the UK Data Protection Act 1998. We are fully registered Data Controllers with the UK Information Commissioner’s Office (“ICO”). The ICO is the UK's independent public body set up to promote access to official information and protect personal information by promoting good practice, ruling on eligible complaints, providing information to individuals and organisations, and taking appropriate action when the law is broken. You will find our entry in the Data Protection Public Register, under registration number Z1014101.

This statement details our current information gathering procedures, which are subject to change without notice. In order to confirm your understanding of our Privacy Policy, it is suggested that you review this Privacy Policy from time to time. This Privacy Policy covers the following practices:

• What personally identifiable information WHR collects;
• How WHR uses the information;
• What choices are available to users regarding collection, use and distribution of the information;
• What types of security procedures are in place to protect the loss, misuse or alteration of information under WHR control;
• How users can correct any inaccuracies in the information.

For any questions or comments regarding our Privacy Policy, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Information Collection and Use

Information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other contact information is considered to be Personal Information ("Personal Information"). You may be asked to provide Personal Information when You use the Website. The Personal Information that We collect may include information such as: name, date of birth, contact information, (including telephone number). This information is held by Us on servers based in the United Kingdom and elsewhere from time to time. In addition, when You interact with the Website, Our servers may keep an activity log unique to You that collects certain administrative and traffic information including but not limited to: source IP address, time of access, date of access, web page(s) visited, adverts clicked on, language use, software crash reports and type of browser used. We do not collect Personal Information about You on the Website without Your knowledge.

Full Circle Initiatives Ltd is the sole owner of the information collected on WinaHouseRaffles.com. We collect information from our users at several different points on our Web site.

Registration

In order to use the WHR Service, a user must first complete the registration form. During registration a user is required to give contact information including name and email address. We use this information to contact the user about services on our site for which he has expressed interest. Other personal information, such as a user's personal address and contact telephone numbers are optional and primarily intended for raffle organizers to share them with other users for promotional purposes.

Order

In order to submit a property raffle or competition for inclusion in the WHR Directory, we require information from the user on our Directory listing order form. A user must also provide contact information (such as name, email and address). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

Profile

When you register with WHR, you create your own profile and settings. While part of your Profile information will be available to any user visiting the site, other details are only be visible to users that are logged into the Site. We may occasionally use your name and email address to send you notifications regarding new services offered by WHR that we think you may find valuable. Profile information is used by WHR primarily to be presented back to and edited by you when you access the service and to be presented to others permitted to view that information.

We store information that we collect through log files, and via the information provided during the WHR Directory Submit service, to create a profile of our users. A profile is stored information that we keep on individual users that details their characteristics. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the user experience. We DO NOT share your profile with other third parties. You may change your Profile settings at any time to configure who is able to view your information by logging into your account and following the relevant instructions.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Site Visit Data

When visiting this site, a record of your visit is logged. This "clickstream data" is recorded for statistical purposes and is used to help improve this website. The following information is supplied by your browser:

• the user's server address;
• the user's operating system (for example Windows, MAC etc);
• the user's top level domain name (for example .com, .gov, .au, .uk etc);
• the date and time of the visit to the site;
• the pages accessed and the documents downloaded;
• the previous site visited;
• the type of browser used.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or other government agency) exercises a legal authority to inspect ISP logs (eg. by warrant, subpoena or notice to produce).

Collection of personal information

When you e-mail us:

• we will record your e-mail address;
• we will only use your e-mail address for the purpose for which you provided it;
• we may occasionally use your e-mail address to communicate WHR related updates and newsletters;
• we will not use your e-mail address for any other purpose;
• we will not disclose it without your consent.

Other personal information collected by us, for example through the use of an online form, will only:

• be collected by lawful and fair means;
• be used for a lawful purpose;
• be collected with your consent, and;
• the purpose for collection should be clear and explicit.

Children Aged Under 16

WHR does not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register. If you are under 16, please do not attempt to register for WHR or send any information about yourself to us, including your name, address, telephone number or email address. No one under the age of 16 may provide any personal information to or on WHR. In the event that we learn that we have collected personal information from a child under the age of 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 16, please contact us providing full details.

Cookies

Cookies are small text files that are stored on Your computer or equipment when You visit certain online pages that record Your preferences. We use cookies to track use of the Website. We may also use cookies to monitor traffic, improve the Website and make it easier and/or more relevant for Your use.

Our use of cookies

1. On Registration: These cookies will hold information collected during Your registration and will allow Us to recognise You as a customer and provide You with the services You require. We may also use this data to better understand Your interests while online and to enhance Your use of the Website.

2. Website: For visitors to Our website, We use cookies to collect information. Our servers use two different types of cookies:

2.1. A 'session-based' cookie: This type of cookie is only allocated to Your computer for the duration of Your visit to the Website. A session-based cookie helps You move around the Website faster and allows Us to give You information that is more relevant to you. This cookie automatically expires when You close Your browser.

2.2. A 'persistent' cookie: This type of cookie will remain on Your computer for a period of time set for each cookie.

3. Cookies enable Us to 1) Identify Your preferences when customizing content or functionality for you; 2) Confirm You are a registered user and save Your login details when accessing the Website; 3) Collect statistics on the use of the Website; and 4) We may also use cookies and web beacons to ensure that Our mailing tools are working properly.

4. Refusing cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if You prefer, You can usually modify Your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie and how to disable cookies altogether. Please be aware that if You choose to decline cookies, You may not be able to experience all of the interactive features available via the Website.

For more information about cookies, please see www.allaboutcookies.org.

Communications from the Site

Registered users receive a number of emails from WHR designed to notify them of relevant information related to the Site; they are also intended to help enhance the user’s experience as a member of the WHR Community.

Validation and System Updates

We send all users both validation and welcome emails as part of the registration process. Users may not opt out of these essential system communications.

Directory Listings

Registered users that submit or edit an entry in the WHR Raffles Directory also receive a range of system emails to inform them of the progress of their submission. Once they have submitted their entry to the Directory, users receive one email confirming the submission will be reviewed by the WHR editors once payment has been received. They receive a second email confirming the payment details required to complete the initial entry submission process. As soon as their entry has been approved and published, they receive a third email inviting them to check the entry details in the Directory. Users also receive system emails confirming that they have edited or renewed their listing.

Special Offers and Updates

Registered members will occasionally receive our newsletter, which features information on products, services, or special deals. Out of respect for the privacy of our users we present the option to not receive our newsletter. To do so, a user must login to their account to change their preferences.

Service Announcements

On some occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Users may not opt-out of these communications, which are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes. From time to time, we also email users to notify them about a change to the service.

WHR Community

We may communicate with registered users to notify them of a breach in our acceptable use guidelines. We may also send users emails to request they change part of their public profile, including their photo or description, or to notify them that we have temporarily edited or unpublished their profile in accordance with the WHR Terms. As part of the WHR Community, registered users may also receive messages from other users. Depending on their settings, users may also receive notifications related to the WHR Forum.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose Your Personal Information if required to do so by law, or if We believe in good faith that such action is necessary to: (1) comply with any legal process served on Us or the Website or in circumstances where We are under a substantially similar legal obligation; (2) protect and defend Our rights or property; or (3) act to protect the personal safety of users of the Website or the public. If, in Our sole determination, You are found to have attempted to defraud Us or any user of the Website in any way, We reserve the right to share this information (together with Your identity) with the appropriate authorities.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. This information includes: page views, unique visitors, browsers, and additional broad demographical data. This is not linked to any personally identifiable information.

Third Party Advertisers

WHR shares Web site usage information about users with reputable third party advertisers for the purpose of targeting our advertisements. Be advised that though we make every effort to accept only reputable advertisers, that we cannot held responsible for the Privacy Policies of any advertiser, promotional link, sponsor, or other third party. Please make sure to check the individual Privacy Policy of any third party site that you visit.

Google, one of our third-party advertisers, may add a cookie to determine targeted advertisements based on your preferences and your visit to our site and other sites on the internet. You can choose to opt out of Google’s use of cookies by visiting the Google ad and content network privacy policy.

Business Transitions

In the event Full Circle Initiatives Ltd goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

International Transfer

Personal Information collected on the Website may be stored and processed in any country in which We or Our subsidiaries, affiliates, suppliers or agents maintain facilities. By using the Website, You expressly consent to any transfer of information outside of Your country (including to third countries that may not have been assessed as having adequate privacy laws). Nevertheless, We take steps to ensure that Our subsidiaries, agents, affiliates and suppliers comply with Our standards of privacy regardless of their location.

Third Party Websites and Content

The Site contains (or you may be sent through the Site or the Service) links to other web sites ("Third Party Sites") as well as articles, photographs, text, graphics, pictures, videos, music, designs, information and other content or items belonging to or originating from third parties (the "Third Party Content"). Such Third Party Sites and Third Party Content or Software are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Content or Software posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Content. Inclusion of, linking to or permitting the use of any Third Party Site or any Third Party Content or Software does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third Party Sites or to use any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site.

We cannot ensure the protection of any information or images that You provide to a third-party online site that links to or from the Website, since these third-party online sites are owned and operated independently of us. Any information collected by these third parties is not governed by this Privacy Policy but by the privacy policy, if any, of such third party. If You have questions about a third party's information practices, please read its privacy policy. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and We are not responsible for the content or privacy practices of such online sites. This privacy statement applies solely to information collected by this Web site.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

This Web site does not process or store any financial records for users. Any payments via the website are processed using PayPal’s encrypted third party services, protected with the best encryption software in the industry. For more details, please visit the PayPal website. We also accept payments by direct bank transfer, in which case all details are handled by the respective banks.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our financial department or a customer service representative) are granted access to personally identifiable information. Our employees are encouraged to use password-protected screen-savers when they leave their desk. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our employees are reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage, in a locked facility.

If users have any questions about the security at our Web site, users can contact us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Modifying Personal Information

If a user’s personally identifiable information changes (such as phone or email address), they may login to their account themselves to correct or update their personally identifiable information.

Notice of Change

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

General

If you have any requests or queries concerning your personal information or wish to correct or change any information we have about you, please contact us by writing to Full Circle Initiatives Ltd, 1-6 Clay Street, London W1U 6DA, United Kingdom, or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .